1. Introduction.
    1. Web Site Owner. Kona Holdings Inc, d.b.a. Kona Cabinetry and Design (“Kona”) is the owner of this web site (“Kona Web Site”). Kona can be contacted by mail at 3709 County Rd 42 W, Burnsville, MN 55306, by phone at +1-612-504-5662, or by e-mail at [email protected]. This online privacy notice discloses Kona information practices for this Kona Web Site, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.
    2. Web Site Visits. In general, you can visit on the Kona Web Site without disclosing any personal information. Kona analyzes the data gathered from Web Site visits for trends and statistics through third-party platforms such as Google Analytics.
    3. Web Site Transactions. At times, Kona will need personal information regarding a customer or a prospect. For example, to process an order, Kona may need to know a customer’s name, mailing address, e-mail address and credit card details. It is Kona’s intent to inform you know before Kona collects personal information, such as user’s name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, Kona will respect your wishes.
  2. Personal Information That May Be Collected.
    1. Identifying Information. In order to make a purchase or to inquire for further information from Kona, Kona will request a user to provide certain personal identifying information, which may include: name, postal address, e-mail address, telephone number, facsimile number, method of payment, and, if applicable, credit card number. Kona may request additional information necessary to establish and maintain customer’s account.
    2. Service Quality Monitoring. Some Web site transactions may require a customer to telephone Kona, or Kona to call the customer. Kona will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is Kona’s practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.
    3. Information from Children. Kona does not sell products or services for purchase by children, and will not collect or post information from a child under the age of 16 without the involvement of a parent or guardian. Kona will notify the child’s parent or guardian at the e-mail address provided by the prospective customer, alerting the parent or guardian to the child’s use of the Web site and providing instructions as to how the parent or guardian can delete the child’s registration from the Web site. Kona does not use personally identifying information collected from children for marketing or promotional purposes, and does not disclose such information to any third party for any purpose whatsoever.
    4. Lost or Stolen Information. Help keep your personal information accurate. If a customer’s personal information has changed, please e-mail the new information to Kona at the e-mail address shown in Paragraph 1(a). If a customer would like to review the personal information Kona has in its files regarding the customer, e-mail your request to Kona together with the description of a recent purchase or inquiry.
    5. Links to Other Web Sites. An Kona Web site may contain links to other web sites. Kona is not responsible for the privacy practices or the content of those other Web sites.
  3. Uses Made of the Information.
    1. Limited Uses Identified. Without customer’s prior consent, Kona will not use your personal identifiable information for any purpose other than that for which it is submitted. Kona uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and for regular business record-keeping. Kona also processes billing and business requests related to Kona Web Site participation.
    2. Marketing Uses. The information you provide to the Kona Web site may also be collected, used, analyzed and/or processed by Kona, or selected third parties on Kona’s behalf, for marketing and other business purposes.
    3. Stored Information Uses. Kona stores and retains the information provided by customer. This information is used to compile a customer’s purchase history, to deliver customer purchases; and/or to contact customer again about other Kona services and products.
    4. Online Advertising. Some companies that help Kona deliver interactive on-line advertising, such as banner ads, may collect and use information about Kona’s customers to help Kona better understand the types of advertising or promotions that are most appealing to Kona’s customers. After it is collected the information is aggregated so it is not identifiable to a specific individual.
  4. Disclosure of the Information.
    1. Within Corporate Organization. Kona is a regional company operating in the Five (5) State Area of Minnesota, Wisconsin, North Dakota, South Dakota, and Iowa, with legal entities, business processes, management structures, and technical systems that cross state borders. Kona may share your personal information within the Kona corporate organization, and may transfer the information to states in the United States where Kona conducts business. Some states may provide less legal protection for customer personal information. In such states, Kona will still handle customer personal information in the manner describe herein. Kona does not do business outside the Five State Area or internationally.
    2. Mergers and Acquisitions. Circumstances may arise where for business reasons, Kona decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is Kona’s practice to seek appropriate protection for information in these types of transactions.
    3. Agents. Kona employs or engages other companies and individuals to perform business functions on behalf of Kona. These persons are provided with personal identifying information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering materials, analyzing data, providing marketing assistance, processing credit card payments, and providing customer services.
    4. Marketing Analysis by Third Parties. Kona reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.
    5. Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.
  5. Use of Computer Tracking Technologies.
    1. No Tracking of Personal Information. Kona’s Web Site(s) are not set up to track, collect or distribute personal information not entered by visitors. Through web site access logs Kona does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.
    2. Use of Cookies. Kona, or its third-party vendors, collects non-identifiable and personal information through the use of various technologies, including “cookies”. A cookie is an alphanumeric identifier that a Web site can transfer to customer’s hard drive through customer’s browser. The cookie is then stored on customer’s computer as an anonymous tag that identifies the customer’s computer, but not the customer. Cookies may be sent by Kona or its third party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some Web sites may not then work properly.
    3. Use of Web Beacon Technologies. Kona may also use Web beacon or other technologies to better tailor its Web site(s) to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Web site, a non-identifiable notice of that visit is generated which may be processed by Kona or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer’s visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
    4. Collection of Non-Identifiable Information. Kona may collect non-identifiable information from user visits to the Kona Web site(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on Kona Web site(s); Web site and system administration; user analysis; and business decision making. Such information is sometimes known as “clickstream data.” Kona or its contractors may use this data to analyze trends and statistics.
    5. Collection of Personal Information. Kona collects personal identifying information from customer during a transaction. Kona may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help Kona understand trends and patterns. This information is not reviewed at an individual level.
  6. Information Security.
    1. Commitment to Online Security. Kona employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints.
    2. No Liability for Acts of Third Parties. Kona will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Kona shall not be liable for unauthorized disclosure of personal information due to no fault of Kona including, but not limited to, errors in transmission and unauthorized acts of third parties.
  7. Privacy Policy Changes and Opt-Out Rights.
    1. Changes to Privacy Policy. This privacy notice was last updated on April 8, 2021. Kona reserves the right to change or update its privacy policy statement at any time. A notice of any material change will be posted on the Kona Web site home page for ten (10) days prior to the implementation of such change.
    2. Opt-Out Right. Any customer has the right at any time to cease permitting personal information to be collected, used or disclosed by Kona and/or by any third parties with whom Kona has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting Kona via e-mail, telephone or certified postal mail. After processing the cancellation, Kona will delete customer or prospective customer’s personal information from its data base.
  8. Access Rights to Data.
    1. Information Maintained by Kona. Upon customer’s request, Kona will provide a reasonable description of customer’s personally identifiable information that Kona maintains in its data bank. Kona can be contacted by e-mail, telephone, or certified postal mail.
    2. Corrections and Changes to Personal Information. Help Kona to keep customer personal information accurate. If customer’s personal information changes, or if customer notes an error upon review of customer information that Kona has on file, please promptly e-mail Kona and provide the new or correct information.
    3. Your California Privacy Rights.Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of Kona who are California residents to request certain information regarding Kona’s disclosure of personal information for their direct marketing purposes. To make such a request, please write to: Kona Cabinetry and Design, 3709 County Rd 42 W, Burnsville, MN 55306 . Within 30 days of receiving such a request, Kona will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. Kona reserves its right not to respond to requests submitted other than to the address specified in this paragraph.
      California’s privacy laws require a company to provide notice to California users of their rights to receive information on to which entities their information was shared for marketing purposes.
  1. Accountability.
    1. Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Kona compliance with this privacy policy, you may contact Kona by e-mail.
    2. Terms of Use. If customer chooses to enter into a purchase order submit an inquiry as to Kona’s services, customer’s action is hereby deemed acceptance of Kona practices described in this policy statement. Any dispute over privacy between customer and Kona is subject to the provisions of this notice.